Privacy Policy

1. General Provisions

This Privacy Policy (the "Policy") defines how SUNPOWER BIOTECH PVT LTD (the "Company", "we", "us") collects, uses and protects personal data of users ("you") when you use the website sunbiotech.biz (the "Site") or interact with the Company in any other way.

By using the Site, submitting enquiry forms or otherwise providing your data, you confirm acceptance of this Policy.

2. Data Controller

The data controller is:

SUNPOWER BIOTECH PRIVATE LIMITED

• CIN: U01611GA2023PTC016033
• GSTIN: 30ABLCS2922C1ZT
• Registered address: Wisdomlab, N-66 Phase IV, Verna Industrial Estate, Verna, Goa, India, 403722
• Email: contact@trade2import.com
• Phone: +91 72196-74042

3. Data We Collect

We may collect the following categories of personal data:

3.1. Data you provide voluntarily:

• Full name
• Company name and job title
• Phone number (including Telegram, WhatsApp)
• Email address
• Description of your request or supplier verification situation
• Company registration details (when entering into a contract)

3.2. Data collected automatically:

• IP address and approximate location
• Browser type and version, operating system
• Pages visited and actions taken on the Site
• Referral source
• Cookies and analytics data

4. Purposes of Processing

We process personal data for the following purposes:

• Processing enquiries and requests for Indian supplier verifications
• Contacting you to clarify request details and deliver results
• Entering into and performing service agreements
• Issuing invoices and maintaining accounting records
• Informing you of updates, promotions and new services (with your consent)
• Improving the Site and the quality of services provided
• Ensuring security and preventing fraud
• Complying with applicable legal obligations

5. Legal Bases for Processing

We process personal data on the following legal bases:

• Consent: you voluntarily provide data by completing forms on the Site
• Contract performance: processing is necessary to enter into and perform a service agreement
• Legitimate interests: improving service quality, site analytics, security
• Legal obligation: compliance with Indian tax and corporate law requirements

6. Disclosure to Third Parties

We do not sell, rent or share your personal data with third parties for commercial purposes.

Data may be disclosed only in the following circumstances:

• Our partner inspectors — only the information required to carry out a specific verification (contact name and task description, no financial data)
• Payment processors — to process payments for services
• Government authorities — when required by a court or competent authority under applicable law
• Analytics services — anonymised data for traffic analysis (Google Analytics)

7. Cookies & Analytics

The Site uses cookies to ensure correct operation, personalise content and gather visitor statistics.

Types of cookies used:

• Essential (necessary) — required for the Site to function and to retain settings
• Analytical — help us understand how visitors use the Site (Google Analytics)
• Marketing — used to show relevant advertising (where advertising campaigns are active)

You can disable cookies in your browser settings. Please note that this may affect Site functionality.

8. Data Security

We apply organisational and technical measures to protect personal data from unauthorised access, modification, disclosure or destruction:

• SSL encryption during data transmission
• Access restriction — authorised personnel only
• Regular software updates
• Secure data storage on servers with current security certificates
• Staff training on personal data handling

9. Retention Periods

Personal data is retained for as long as necessary to fulfil the purposes of processing:

• Enquiry data — 3 years from the last contact
• Client data (contracts) — 8 years after contract completion (in accordance with Indian tax law)
• Analytics data — up to 26 months (standard Google Analytics retention)
• Cookies — from session-only to 2 years, depending on type

Upon expiry of retention periods, data is deleted or anonymised.

10. Your Rights

You have the right to:

• Request information about which of your data we process
• Correct inaccurate or incomplete data
• Delete your personal data (where no legal basis for retention exists)
• Restrict processing in certain circumstances
• Withdraw consent to processing at any time
• Unsubscribe from communications via the link in any email or by request

To exercise any of these rights, send a request to contact@trade2import.com. We will respond within 30 calendar days.

11. International Transfers

Due to the nature of our business (company registered in India, clients from multiple countries), personal data may be transferred to and stored in the following jurisdictions:

• India — primary location for data storage and processing (in accordance with the Information Technology Act, 2000 and IT Rules, 2011)
• Other jurisdictions — where required for interaction with clients or counterparties in those countries

We ensure an adequate level of data protection for all cross-border transfers.

12. Policy Changes

We reserve the right to amend this Policy. The current version is always available on this page of the Site.

For material changes we will notify you by email (if known to us) or through a prominent notice on the Site.

The date of the last update is stated at the beginning of this document.

13. Contact Information

For all questions relating to the processing of personal data, please contact us: